Terms of Service
These terms and conditions govern the use of our electrical services and establish the agreement between Brite Sparx Electric and our customers. Please read these terms carefully before using our services.
Service Agreement
Service Scope
Brite Sparx Electric provides electrical installation, repair, and maintenance services for residential and commercial properties. All services are performed by qualified electricians in accordance with local electrical codes and safety standards.
Estimates and Pricing
We provide estimates for most electrical work. Final pricing may vary based on actual conditions discovered during service. All pricing is upfront with no hidden fees. Emergency services may be subject to additional charges.
Service Scheduling
Appointments are scheduled based on availability. While we strive for punctuality, service times may vary due to unforeseen circumstances. Emergency services receive priority scheduling.
Quality Guarantee
We guarantee our workmanship and stand behind all services performed. If you're not satisfied with our work, we will return to address any issues at no additional charge within our warranty period.
Customer Responsibilities
Property Access
Customers must provide safe and reasonable access to work areas. This includes clearing pathways, moving personal items, and ensuring our technicians can safely access electrical panels and equipment.
Accurate Information
Customers must provide accurate information about electrical issues, property conditions, and any previous electrical work. Failure to disclose relevant information may affect service delivery and safety.
Payment Terms
Payment is due upon completion of service unless other arrangements have been made in advance. We accept cash, check, and major credit cards. Financing options are available for qualifying customers.
Property Preparation
For certain services, customers may need to prepare their property by shutting off power, removing furniture, or taking other safety precautions as advised by our technicians.
Warranty and Liability
Service Warranty
We provide a warranty on our workmanship for one year from the date of service completion. This warranty covers defects in our installation or repair work but does not cover normal wear and tear or damage caused by third parties.
Equipment Warranty
New electrical equipment and materials come with manufacturer warranties. We will assist with warranty claims but are not responsible for manufacturer defects or equipment failures beyond our control.
Liability Limitations
Our liability is limited to the cost of the services performed. We maintain comprehensive insurance coverage but are not liable for consequential damages, including lost business or inconvenience.
Property Damage
While we take every precaution to protect your property, we are only liable for damage directly caused by our negligence. Pre-existing conditions or hidden defects discovered during work are not our responsibility.
Safety and Compliance
Code Compliance
All electrical work is performed in accordance with current National Electrical Code (NEC) standards and local building codes. Permits will be obtained when required by local authorities.
Safety Protocols
Our technicians follow strict safety protocols to protect themselves, customers, and property. Customers must comply with safety instructions and may be asked to temporarily relocate during certain procedures.
Emergency Services
Emergency electrical services are available 24/7 for safety hazards and urgent repairs. Emergency service calls are prioritized and may incur additional charges for after-hours response.
Inspection Requirements
Some electrical work requires inspection by local authorities. Customers are responsible for scheduling and paying for required inspections unless otherwise agreed upon in writing.
Important Notices
Additional terms and conditions you should be aware of
Service Modifications
We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately.
Dispute Resolution
Any disputes will be resolved through binding arbitration in accordance with Florida state law.
Entire Agreement
These terms constitute the entire agreement between parties and supersede all prior agreements.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
Severability
If any provision is found unenforceable, the remaining terms will continue in full force and effect.
Governing Law
These terms are governed by the laws of the State of Florida without regard to conflict of law principles.
Questions About These Terms?
If you have any questions about these terms of service or need clarification on any provision, please contact us.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms of service.