Privacy Policy
At Brite Sparx Electric, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal Information
We collect information you provide directly to us, such as your name, email address, phone number, and service address when you contact us for electrical services or request quotes.
Service Information
Details about the electrical services you request, including property information, service preferences, and any special requirements or accessibility needs.
Automatically Collected Information
We may automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and website usage data through cookies and similar technologies.
How We Use Your Information
Service Delivery
We use your personal information to provide electrical services, schedule appointments, communicate about your service requests, and ensure quality workmanship.
Communication
To contact you about appointments, service updates, safety information, and respond to your inquiries. We may also send service reminders and maintenance tips.
Business Operations
To improve our services, analyze website usage, process payments, maintain records for warranty purposes, and comply with legal requirements.
Marketing
With your consent, we may send you information about new services, special offers, and electrical safety tips. You can opt out of marketing communications at any time.
Information Sharing
Service Providers
We may share your information with trusted service providers who assist us in operating our business, such as scheduling software providers, payment processors, and insurance companies.
Legal Requirements
We may disclose your information when required by law, to protect our rights and property, ensure safety, or comply with legal processes and government requests.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Emergency Situations
We may share information in emergency situations to protect the safety of our customers, employees, or the public, such as electrical safety hazards.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Employee Access
Access to your personal information is limited to employees and contractors who need it to perform their job functions and who are bound by confidentiality obligations.
Your Privacy Rights
You have several rights regarding your personal information
Access Your Data
Request a copy of the personal information we have about you
Correct Information
Ask us to update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal information (subject to legal requirements)
Opt-Out of Marketing
Unsubscribe from marketing communications at any time
Data Portability
Request your data in a commonly used, machine-readable format
Restrict Processing
Limit how we use your personal information in certain circumstances
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your personal information, please contact us.